Order & Pickup
WE NOW OFFER SHIPPING!
Once your order online is placed, please allow up to 24 hours for processing before being shipped or ready for collection. Orders for collection must be collected during regular store hours - extended opening is offered during the holiday season and on nights where we have a cooking class.
If, on the rare occasion, when items that are thought to be in stock are not available, you will be notified via email of the options available to you.
By placing an order with us you are accepting the following terms and conditions:
If you have placed an order online with Relish Cooking Studio and would like to cancel it, you must do so within 12 hours of placing the order for a full refund.
Please note - that if we have already processed your online order we may not be able to cancel it or refund your shipping costs.
If you are not satisfied with your in-store purchase you may return your items if they are in the same condition, I.E. unused, within 14 days for a full refund. Please bring your proof of purchase. We may not be able to process your return without being able to identify the transaction. After 14 days, at the discretion of Relish Cooking Studio, you may be offered a refund in the form of store credit.
For online orders, you may return your items if they are in a 'store bought condition', I.E. unused, within 14 days for a full refund. You may return your items either in-store or ship the order back to us. We regret that we cannot refund the cost of shipping your order. After 14 days, at the discretion of Relish Cooking Studio, you may be offered a refund in the form of store credit.
Holiday Returns and Gift Receipts
Items bought on or after December 1st and on or before December 31st have an extended returns period and may be returned for a full refund until January 5th, or 14 days after purchase whichever is longer. All other conditions of return apply.
Items accompanied by a gift receipt may be exchanged or returned for store credit. No cash refunds will be offered with gift receipts.
If your online order arrives damaged you must contact us to arrange either an exchange or store credit. We regret that we are unable to provide refunds for damaged online orders.
Exceptions may apply. Relish Cooking Studio reserves the right to change these conditions at anytime without notice.